All products available for sale by DKOldies, new or used, are covered by our 120 day free warranty. If you receive an item which you are unable to get functioning properly, you may return it for an easy exchange or store credit within 120 days from the day it is delivered. Just email us or give us a call and we will help you resolve any issue.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. A DKOldies rep will review your request and notify you via e-mail with the proper return instructions or with further questions about your request.
Used original items may only be returned for an exchange or store credit. Used or new opened items may not be returned for a refund. New unopened items may be returned for a refund minus a 15% restocking fee.
Email us at Sales@DKOldies.com or call us at 610-273-3703.
Are you having some issues but just need to talk to someone? Just call us at 610-273-3703 during normal business hours and we can walk you through anything. We can help you hook up your system, controllers, zappers, help with cleaning your old games or any other questions or comments you may have on any sort of issue.