All orders are processed and packed at our DKOldies' warehouse and by our valued DKOldies' certified team members. We take great pride and care with your orders and want nothing more, than for you to get your orders safely and on time and for you to be playing your video games. We ship worldwide and 99% of all paid shipping orders ship out within 1 business day. Checkout shows an estimated date of arrival should the order ship out within 1 business day.
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Free Shipping* - Estimated 2 to 5 shipping days. Available to orders $10 and over going to the contiguous United States only. Available to orders $200 USD and over going to Alaska, Hawaii, US territories and Canada. Orders typically process in 1-3 business days. Checkout shows an estimated date of arrival should the order ship out within 1 business day.
USPS Priority Mail - Estimated 1 to 3 shipping days. Monday through Saturday delivery. Orders process in 1 business day.
FedEx Ground - Estimated 1 to 5 shipping days. Monday through Saturday delivery. FedEx cannot deliver to PO Boxes. Orders process in 1 business day.
USPS Express Mail - Guaranteed 1 to 2 shipping days. Monday through Sunday delivery in most areas. Signature required. Orders process in 1 business day.
USPS First Class - Estimated 2 and 7 shipping days. Monday through Saturday delivery.
FedEx Overnight and 2 Day - These express options are available for Monday through Friday delivery. No weekend delivery. Order by 1pm ET to have your package process and ship the very same day. FedEx cannot deliver to PO Boxes. Please call +1 (610) 901-3704 to arrange Saturday delivery. Orders process in 1 business day.
International Budget Shipping - Estimated 6 to 21 Days, no tracking.
*Free Shipping, USPS, and FedEx Ground dates and times are estimates and recommendations for domestic shipping supplied by USPS and FedEx during normal business days.
Time in transit is estimated and not a guarantee unless otherwise noted. All times in transit subject to optimal conditions and do not take into account bad weather, pandemic, natural disaster etc.
International shipping varies by country and any customs fees or duties due are the responsibility of the purchaser. DKOldies is not responsible for any carrier delays.
Tracking Your Order:
Log in to you customer account.
Click on the order number.
Scroll down to Shipping Details.
Click on tracking number link.
If you're not sure what service you would need to get the package in time, please call us at +1 (610) 901-3704. For orders under $10, shipping costs are calculated at the time of checkout. Shipping costs are calculated based upon the carrier selected, travel distance, and package weight. Any orders over $200 or shipping to apartments may require a signature upon delivery. Please note, Puerto Rico and Guam are US territories and United States should be selected as the country when getting shipping rates.
We understand you want the best quality product and you want it to arrive fast. All orders are shipped out in the order that they are received, with the exception of FedEx Express and USPS Priority shipments. These are put at the top of the list to be shipped out first. Most paid shipping orders are processed by the next business day and everything is packaged and handled with care. DKOldies is not responsible for any carrier delays in transit or for carriers missing their provided estimated delivery date range. Please allow extra time during all major holidays that the Post Office and FedEx will be closed. Please double check your address for accuracy. Any package returned to DK Oldies for an insufficient address such as missing apt #, or Unable To Forward tag, will be charged additional shipping fees when the item reships. All orders subject to stock availability. All prices listed in US dollars.
All orders Ship from Morgantown PA USA 19543, Monday through Friday.
- Contact us through email, phone, or live chat with details about why you're looking to return an item. (Ex. Don't want it anymore, damaged in transit, etc)
- Print the provided form and fill in requested information. (**If you do not have a printer, hand write the answers to the questions on a piece of paper and put that in the box**)
- Put the return form in the box with your return.
- Ship it off to the provided address. (**Remember to keep your tracking number until we receive the package**)
- Once we receive the return, we will be able to process your refund, store credit, or exchange.
Please note: Returns sent without any information requested will take longer to process. If we are unable to locate the order/account, we will be unable to process the return.
DKOldies.com is an online retailer only. We do not allow customers to enter the home office or distribution center to shop. Sorry.
Email us at Sales@DKOldies.com or call us at +1 (610) 901-3704.
Are you having some issues but just need to talk to someone? Just call us at +1 (610) 901-3704 during normal business hours and we can walk you through anything. We can help you hook up your system, controllers, zappers, help with cleaning your old games or any other questions or comments you may have on any sort of issue.
Just email us or give us a call and we will help you resolve any issue.
- All products, new or used, purchased through DKOldies.com, are covered by our 1 year free warranty*, for an easy exchange or store credit within 365 days of the purchase date.
- Any product may be returned for a refund of the purchase price, not including shipping, within 30 days of order date.
- The DKOldies' price guarantee policy allows you to request a price adjustment within 30 days of the purchase date if you find a lower price on DKOldies.com for an identical item.The price adjustment will be in the form of store credit to your DK account.
* Waranty Disclaimer: This site and the materials and products on this site are provided with a one year warranty from date of order. If you have a product that has a holographic sticker for proof of purchase and the sticker is tampered with, it will not void the warranty. DKOldies does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The DKOldies one year product warranty is the sole warranty provided by DKOldies with respect to the products sold by DKOldies, and DKOldies EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. All of DKOldies’ warranties are subject to the express conditions and limitations set forth in Section 11 of DKOldies’ terms and conditions. For our full limited warranty terms & conditions please click here