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Shipping/Returns

Time In Transit

We ship worldwide and 99.9% of all orders ship out within 1 business day or the very same day. When you place an order, we will calculate shipping for you based on the weight of your items and the shipping options you choose. Domestic shipping options and times are below.  International shipping varies by country.  

Free Shipping - Estimated 5 - 11 Days
Free Shipping is available to orders $25 and over going to the contiguous United states. Estimated 5 to 11 shipping days.

FedEx Ground - Estimated 2 to 5 Days
Estimated 2 to 5 shipping days. Monday through Saturday delivery. FedEx cannot deliver to PO Boxes.

USPS Express Mail - Guaranteed 1 to 2 Days
Estimated 1 to 2 shipping days. Monday through Saturday delivery.  Signature required.

USPS Priority Mail - Estimated 2 to 4 Days
Estimated 2 to 4 shipping days. Monday through Saturday delivery.

USPS First Class - Estimated 3 to 7 Days
Usually takes between 3 and 7 shipping days. Monday through Saturday delivery.

Canada and Australia Budget Shipping - Estimated 8 to 18 Days
There will be no tracking available.  Usually takes a couple of weeks for delivery. 

*Free Shipping, USPS, and FedEx Ground dates and times are estimates for domestic shipping supplied by USPS and FedEx. International shipping varies by country. Time in transit is estimated and not a guarantee unless otherwise noted.

FedEx Overnight Guaranteed and 2 Day Guaranteed
These express options are available for Monday through Friday delivery. Order by 1pm ET to have your package process and ship the very same day. FedEx cannot deliver to PO Boxes.

Please call 610-901-3704 to schedule Saturday delivery.

Shipping Policies

If you're not sure what service you would need to get the package in time, please call us at 610-901-3704. For orders under $25, shipping costs are calculated at the time of checkout. Shipping costs are calculated based upon the carrier selected, travel distance, and package weight.  Any orders over $250 or shipping to apartments may require a signature upon delivery.  Please note, Puerto Rico and Guam are US territories and United States should be selected as the country when getting shipping rates.

We understand you want the best quality product and you want it to arrive fast. All orders are shipped out in the order that they are received, with the exception of FedEx Express and USPS Priority shipments. These are put at the top of the list to be shipped out first. Most orders are shipped by the next business day and everything is packaged and handled with care. Times in transit refer to business days. Please allow 1 extra day of shipping time during all major holidays that the Post Office and FedEx will be closed. Please double check your address for accuracy. Any package returned to DK Oldies for an insufficient address such as missing apt #, or Unable To Forward tag, will be charged additional shipping fees when the item reships. All orders subject to stock availability. All prices listed in US dollars.

Shipping from Morgantown PA 19543

Returns

DKOldies Warranty & Return Policy

All products, new or used, purchased through DKOldies.com, are covered by our 120 day free warranty. If you receive any item that you are not satisfied with, you may return it for an easy exchange or store credit within 120 days. Just email us or give us a call and we will help you resolve any issue. New unopened product may be returned for a refund of the purchase price within 120 days. Pre-owned and opened new product may be returned for a refund of the purchase price within 7 days of receiving it.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. A DKOldies rep will review your request and notify you via e-mail with the proper return instructions or with further questions about your request. 

How To Contact DKOldies

Email us at Sales@DKOldies.com or call us at 610-901-3704.

Are you having some issues but just need to talk to someone? Just call us at 610-901-3704 during normal business hours and we can walk you through anything. We can help you hook up your system, controllers, zappers, help with cleaning your old games or any other questions or comments you may have on any sort of issue.